Effective March 19, 2022
At JetCom, (including our parent company, Pacific Research Group, Inc.), we respect and protect the privacy of our customers and those who use our websites, products and services. This privacy statement provides details about how your personal information and or the personal information of your customers is collected and used. Personal information is any information that identifies you or your customers and would enable someone to contact you or them, such as names, email addresses, phone numbers and other non-public information that is associated with such information. This privacy statement applies to the eJetCom.com website, eSatSruv.com website, Request-Appointment.com, FriendlyReminder.com and any other sites owned or operated by eJetCom.com (the "Sites"). eJetCom.com. is located at 177 Riverside Ave. Newport Beach, CA 92663.
Statement Summary
The summary below provides the key concepts of the full eJetCom Privacy Statement. If you have questions, please scroll down to the respective section below to view the complete text.
Information Collection and Use by Us
- We obtain any information that you provide to us on the Sites, including activity on our Sites that we collect by means of log files.
- We may monitor or record any of your telephone conversations with us for quality control purposes, for purposes of training our employees and for our own protection.
- We acknowledge your ownership rights in your contact lists, content and phone numbers. We will never sell or rent this information without your permission, and will never use it for any purpose other than providing you with and improving our products and services or as described in this privacy statement.
Security and Privacy
We employ reasonable technical, administrative and physical safeguards to protect the confidentiality and security of your personal information and your customer data.
Sharing of Information
We will never sell or rent your personal information or your customer information to third parties for their use without your consent. We may share your contact and other information with courts, law enforcement and other relevant third parties.
Cookies and Web Beacons
We use cookies and other technology to keep track of your online interaction with our Sites. Information gathered through usage of a cookie is not linked to any personal identifying information, unless you become a trial or paying customer.
Confidentiality and Privacy of Personal Information
- The parties agree that during the term of this Agreement each may elect to disclose to the other information considered to be confidential (“Confidential Information”). The party disclosing Confidential Information shall be referred to as the “Discloser” and the party receiving
Confidential Information shall be referred to as the “Recipient”. Information of either party shall be considered confidential Information if the Discloser designates it as such by oral or written communication. Confidential Information will not include information that: (i) is now, or subsequently becomes, generally available to the public through no fault or breach on the part of the Recipient; or (ii) Recipient had rightfully in its possession prior to disclosure to the Recipient by the Discloser; or (iii) is independently developed by the Recipient without the use of any Confidential Information; or (iv) Recipient rightfully obtains from a third party who has the right to transfer or disclose it. Recipient agrees to use reasonable care (but in no event no less than the same degree of care that it uses to protect its own confidential and proprietary information of similar importance) to prevent the unauthorized use, disclosure, publication or dissemination of Confidential Information. Recipient agrees to accept Discloser’s Confidential Information for the sole purpose of effecting its obligations under this Agreement. Confidential Information shall be used only by those employees, agents or contractors of Recipient with a demonstrable need to know and who agree to be bound in writing to the terms of this Agreement and respective companies Information Security Policy. All Confidential Information remains the property of the Discloser and no license or other rights to Confidential Information is granted or implied except as otherwise specifically provided in this Agreement.
- Supplier acknowledges that Personal Information (personally identifiable information pertaining to customers) is subject to privacy and information safeguarding laws and regulations, including the Gramm-Leach-Bliley Act, Public Law 106-102. Supplier shall (a) maintain appropriate measures to protect the confidentiality of Personal Information and (b) maintain an information security program that includes appropriate administrative, technical and physical safeguards for Personal Information. Supplier shall not (a) use or disclose Personal Information other than to carry out the purpose for which Discloser disclosed the Personal information, nor (b) disclose Personal Information to third parties who have not agreed or are not bound to maintain the confidentiality and security of the Personal Information.
- If Supplier’s services include processing, transmitting or storing credit card information, Supplier will certify annually that the services provided comply with the security standards of the PCI Security Standards Council LLC.
Access to Personal Information
You can update your eJetCom account information by logging in to your account. If you would like to suspend or cancel your eJetCom account or obtain further information about or access to your personal information or your customer data, you can do so by contacting eJetCom customer support at support@eJetCom.com.
We will retain and use your information for as long as your account is active or as needed to provide you services, as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. Notwithstanding the foregoing, we may continue to disclose your storefront information to third parties in a manner that does not reveal personal information after you suspend or cancel your eJetCom account unless you request otherwise.
International Use
We are headquartered in the United States of America and you explicitly acknowledge and consent to the fact that personal information stored or processed in the United States will be subject to the laws of the United States.
Accountability
Questions and inquiries concerning your privacy may be directed by email to privacy@eJetCom.com or write us:
JetCom
120 Tustin Ave., Newport Beach, CA 92663
Attention: Privacy Manager Notification of Changes
If we decide to change this privacy statement in any material way, we will notify you here, by email, or by means of a notice on the eJetCom website. For major changes in how we use personally identifying data, we will provide advance notice. In all cases, your continued use of any Site or our products and services constitutes consideration and your binding acceptance to any such changes.
Information Collection and Use by Us
We are the sole owner of information collected on the Sites, except for contact lists and content that you provide to us in connection with your use of our products and services (such as your logo or storefront information). We collect information only as necessary to fulfill the purposes set forth in this privacy statement and we will not sell, share, or rent this information to others in ways different from what is disclosed here.
We may monitor or record any of your telephone conversations with us for quality control purposes, for purposes of training our employees and for our own protection.
We will also obtain any information that you provide to us in connection with the use of our products and services, such as contact lists (including email addresses and phone numbers of your subscribers) and content (including storefront information). We acknowledge your ownership rights in such contact lists and content. We will never sell or rent your customer data, contact lists or content to anyone without your permission, and will never use your customer data, contact lists or content for any purpose other than providing or improving our products and services or as described here.
Security and Privacy
We employ reasonable technical, administrative and physical safeguards to protect the confidentiality and security of your personal information. We use industry-recognized technical safeguards, such as firewalls, and have adopted and implemented security procedures to protect your information and customer data from loss, misuse or unauthorized alteration. When we collect financial account information, such as credit card numbers, we protect its transmission through the use of encryption such as the Secure Socket Layer (SSL) protocol. Notwithstanding our efforts, we cannot guarantee absolute or unqualified protection of this information given the open nature and resulting instability of the Internet and World Wide Web, and we make no representations or warranties as to the effectiveness of our security and assume no liability for security breaches or any failure in the security of your computer equipment, your internet service provider or other networks and communications providers.
Sharing of Information
We will never sell or rent your personal information to third parties for their use without your consent.
If we are involved in a merger, acquisition, a sale of all or a substantial portion of our assets, or other similar transaction, your information may be transferred as part of that transaction. We will notify you by email and/or a prominent notice on our website of any such transaction and the choices you may have regarding your information.
Lastly, we may disclose your personal information to courts, law enforcement authorities and/or other relevant third parties, such as internet service providers, when such disclosure is necessary or advisable, in our sole discretion, to conduct an investigation, respond to a third party or law enforcement subpoena or court order, bring legal action, prevent harm to others or pursue other relief when you or a third party are or may be: (a) violating our terms and conditions of use; (b) causing injury or other harm to, or otherwise violating our property or other legal rights, or those of other users or third parties; or (c) violating federal, state, local, or other applicable law. This disclosure may include transferring information to the U.S. and outside the European Economic Area. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties in connection with a subpoena.
Cookies and Web Beacons
We use a variety of technologies on our Sites. Among these are cookies: a text-only string of information that a website transfers to the cookie file of the browser on your computer so that the website can remember your browser in the future. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a unique number. When you visit our Sites, open our email, encounter our services online (including on one of our customer's websites), or click on one of our banner ads or videos, we or an authorized third party may send you a cookie.
Cookies may be used by us in many ways: they allow us to verify the login status of customers using products or services linked directly with our Sites, track point of entry to point of registration for those users participating in our affiliate signup programs, track and measure the success of a particular marketing campaign, provide you with improved customer service and provide you with more relevant content. Cookies also allow us to track overall site usage and determine areas users prefer, as well as enable us to make your visit to our website easier by recognizing you when you return and help to provide you with a customized experience.
Information gathered through usage of a cookie is not linked to any personal identifying information, unless you become a trial or paying customer. Once you submit personally identifiable information on our Sites (for example, by signing up to be a trial or paying customer or by signing up for a seminar or white paper), we may link such information with cookies or other identifiers that are associated with your visit(s) to our Sites. You have the ability to accept or decline cookies by modifying the settings in your browser. If you choose to disable cookies, you may still use our Sites; however, you may have limited access to some areas within our Sites or a different experience. For more information on how to manage cookies in your web browser,
see http://www.aboutcookies.org. We also provide you with an option to opt-out of receiving certain cookies associated with our online advertising.
Some of our web pages, emails, and other online content may contain electronic images provided by us or authorized third parties known as web beacons, also known as single-pixel GIFs, which are invisible graphical images. These web beacons allow us to count users who have visited our Sites, seen our ads, or opened our email, and to track whether messages are shared using our social share features and, once shared, whether these messages are opened by the recipient. In addition, when you click on a link in an email, we record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the web beacon resides. Web beacons cannot be declined when delivered using a regular web page, but they can be refused when delivered by email. If you do not wish to receive web beacons by email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
We may share non-personally identifying information with third parties, such as the media, industry observers or potential customers or partners.
Choice/Opt-out
Our Anti-Spam Policy tolerates only permission-based email. You may choose to opt-out or select your email preferences when you sign-up for our email lists. You always have the opportunity to opt-out by following a link in the footer of all non-transactional email messages sent by us or by emailing us at support@eJetCom.com. In addition, anyone receiving emails from us on behalf of
our customers always has the opportunity to opt-out of email messages from such customer by using the opt-out link included in the link in the footer of the message. If you believe that you have received an unsolicited commercial email from us on behalf of any of our customers, you may report it to us at support@eJetCom.com.
Some communications (for example, important account notifications and billing information) are considered transactional and are necessary for all of our customers. You must cancel your eJetCom account, as applicable, to unsubscribe from these communications. To cancel your eJetCom account, please email us at support@eJetCom.com.
Access to Personal Information
You can update your eJetCom account information, including your organizational information and email address, by logging in and then clicking on the My Settings tab. Account information, such as your username and password, can be changed by logging in and then clicking on the My Account link at the top of page. The My Account page is also where you can manage product subscriptions and billing information, such as your credit card number. If you would like to suspend or cancel your account or obtain further information about or access to your personal information, you can do so by contacting customer support by email atsupport@eJetCom.com or by telephone at (800) 951-0929.
We will retain and use your information for as long as your account is active or as needed to provide you services, as necessary to comply with our legal obligations, resolve disputes, enforce our agreements and for backup purposes. Notwithstanding the foregoing, we may continue to disclose your storefront information to third parties in a manner that does not reveal personal information after you suspend or cancel your eJetCom account unless you request otherwise.
Accountability
We have designated our Privacy Manager to oversee our compliance with applicable privacy laws. Questions and inquiries concerning your privacy may be directed by email to privacy@eJetCom.com or write us:
JetCom
120 Tustin Ave., Newport Beach, CA 92663 Attention: Privacy
Notification of Changes
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change this privacy statement in any material way, we will notify you here, by email, or by means of a notice on www.eJetCom.com so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. For major changes in how we use personally identifying data, we will provide advance notice. In all cases, your continued use of any Site or our products and services or constitutes consideration and your binding acceptance to any such changes.