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»  Adding Data - How can I submit data into the JetCom system (video)?

»  Adding Data - How do I install the shop management system data transfer app for Mitchell, AllData, WinWorks, Napa TRACS, RO Writer, Bay Master or Protractor?

»  Adding Data - How do I update my SMS data transfer app?

»  Adding Data - How do I use the SMS app to manually send data?

»  Adding Data - How does an independent auto repair shop add data to the system?

»  CSI Survey - Can I see an example of the AAA National AAR CSI survey?

»  CSI Survey - Can I see an example of the ACE AAR 2016 CSI surveys?

»  CSI Survey - How do I find customers who took a satisfaction survey?

»  CSI Survey - How do I find my businesses customer satisfaction URL that I can put on my website or other websites?

»  CSI Survey - How do I print the customer satisfaction survey QR Code embedded poster, 4 by 6 card and the rear view mirror hanger?

»  CSI Survey - How do I print the customer satisfaction survey QR Code for my location to use on printed material?

»  CSI Survey - How does a new car dealer add data to the system?

»  CSI Survey - How is my AAA customer satisfaction score calculated?

»  Customer Data - How do I find details about each customer?

»  Customer Data - How do I find my customer analytics?

»  Data Transfer App - Checking for the correct database

»  Do Not Contact - DNC - How do I add the “Do Not Email” info from my shop management system to the customer satisfaction survey system?

»  Do Not Contact - DNC - How do I view the DNC list under my JetCom account?

»  Emails - How to add an email address to receive alerts from the customer satisfaction survey program?

»  Log In - How do I log in?

»  Log In - What if I forgot my password or I don’t know my login information?

»  Updating Info - How do I add a login for another user on my account?

»  Updating Info - How do I adjust my business days and hours of operation?

»  Updating Info - How do I change or update my business profile information such as name, address or phone number?

»  Updating Info - How do I upload custom headers on emails from JetCom, Request-A-Quote and the Refer-A-Friend websites?